Privacy Policy
Simulate Intelligence Private Limited
Effective Date: April 3rd, 2026
1. Introduction
Simulate Intelligence Private Limited (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data in a transparent and lawful manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our AI-native platforms and services.
This Policy is designed to comply with applicable laws in India, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), and to align with international standards such as the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), United Kingdom, and other jurisdictions.
By accessing or using our website or services, you agree to this Privacy Policy.
2. Company Information
Company Name: Simulate Intelligence Private Limited
Registered Address: 36 Emami Nest, Flat No 302, 8th Main, 16th Cross, Malleshwaram, Bengaluru – 560003, India
Phone: +91 95133 33471 / +91 9513333472
Email: info@simtel.ai
For privacy-related queries, please contact us at the above email.
3. Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website
- Customers and prospective customers
- Users of our AI-native platforms and services
- Business partners and vendors
4. Information We Collect
a. Personal Data
We may collect:
- Name
- Email address
- Phone number
- Company name and designation
- Any information submitted via forms, emails, or communications
b. Usage & Technical Data
- IP address
- Device type and identifiers
- Browser type and version
- Pages visited, session duration, and navigation behavior
- Cookies and similar technologies
c. Business & AI Platform Data
When using our platforms, we may process:
- Business workflows and operational data
- Inputs provided to AI systems
- Outputs generated by AI systems
- Logs, diagnostics, and performance data
5. Purpose of Processing
We process personal data for the following purposes:
- To provide and operate our website and services
- To deliver AI-powered solutions and workflows
- To communicate with users and respond to inquiries
- To improve, train, and optimize our systems (with safeguards)
- To ensure security, prevent fraud, and monitor misuse
- To comply with legal and regulatory obligations
- To send marketing communications (only with consent where required)
6. Legal Basis for Processing (GDPR Compliance)
For users in the EEA/UK, we rely on:
- Consent (e.g., marketing communications)
- Contractual necessity (to provide services)
- Legitimate interests (e.g., improving services, security)
- Legal obligations
7. Data Sharing and Disclosure
We do not sell personal data.
We may share data with:
- Service providers (cloud hosting, analytics, communication tools)
- Affiliates and partners under confidentiality obligations
- Legal authorities where required by law or to protect rights
All third parties are contractually bound to protect personal data.
8. Cross-Border Data Transfers
As a global technology company, your data may be transferred to and processed in countries outside your jurisdiction, including India.
For users in the EEA/UK, we ensure appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions where applicable
- Data protection agreements with recipients
9. Data Retention
We retain personal data only as long as necessary for:
- The purposes outlined in this Policy
- Legal, accounting, or reporting requirements
- Resolving disputes and enforcing agreements
10. Your Rights
Under Indian Law (DPDP Act, 2023)
You have the right to:
- Access your personal data
- Correct or update inaccurate data
- Withdraw consent
- Request erasure of data
- Grievance redressal
Under GDPR (EEA/UK Users)
You have the right to:
- Access, rectify, or erase personal data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise your rights, contact: info@simtel.ai
11. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Improve functionality
You may control cookie preferences through your browser settings.
12. Data Security
We implement appropriate technical and organizational measures to protect personal data, including:
- Encryption
- Access controls
- Secure infrastructure
- Monitoring and incident response mechanisms
However, no system is completely secure.
13. AI and Automated Processing
As part of our services, we use artificial intelligence and automated systems to process data.
- AI outputs are generated based on input data and system models
- We implement safeguards to reduce bias and ensure responsible AI usage
- Where required under GDPR, users may request human intervention
14. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
15. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
16. Grievance Officer (India Compliance)
In accordance with the Digital Personal Data Protection Act, 2023:
Grievance Officer: Ravi Kaushik
Email: info@simtel.ai
Address: Same as registered office
We will address grievances within the timelines prescribed by applicable law.
17. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
18. Contact Us
For any questions or concerns regarding this Privacy Policy:
Simulate Intelligence Private Limited
36 Emami Nest, Flat No 302, 8th Main, 16th Cross, Malleshwaram, Bengaluru – 560003, India
📞 +91 95133 33471 / +91 9513333472
📧 info@simtel.ai
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.